Frequently Asked Questions
If you can’t find your question here, feel free to reach out using the form above or at info@technotrontechnologies.com.
Where can I find information about shipping times and costs?
Shipping details, including both express and regular options, can be found in our Sales & Refund Policy. We currently sell to the US and plan to expand to Canada, England, Australia, and the EU in March. See the policy for estimated delivery times and fees.
What's the difference between the Tachyon Momentum and Pulsar?
The Tachyon Momentum is single motor while the Pulsar version has double motor. It helps with climbing hills and improves speed for example.
What is your return and refund policy?
You can return most products within 14 days of receipt, as long as they are unused and in original packaging. Customers are responsible for return shipping costs. Refunds are issued within 7 days of receiving the returned item. Full details are provided in our Sales & Refund Policy.
Are there any usage restrictions on the website?
By using our site, you agree not to use it fraudulently or unlawfully and not to interfere with its functionality. We outline the specifics in our Terms of Use. Please review them to ensure compliance.
How do you handle personal data and privacy?
We collect necessary personal and payment information to process orders and improve user experience. Refer to our Privacy Policy for how we store, process, and protect your data. You have the right to request access, correction, or deletion of your personal information.
Can the Terms of Use or Privacy Policy change?
Yes, we reserve the right to update these documents at any time. Continued use of our site signifies your acceptance of any changes. Please check the Terms of Use and Privacy Policy pages periodically for the latest information.
Are Technotron electric skateboards suitable for beginners?
Yes, our models are suitable for beginners. For example, the Tachyon Gamma has a maximum speed of 15 km/h, making it ideal for new users. We always recommend wearing protective gear, such as a helmet, wrist guards, elbow pads, and knee pads, for a safer riding experience.
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